Privacy Policy for THOR AI

Effective Date: November 25, 2025

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website. By using the website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a) Account Information

Google Sign-In is required to use the Website. We collect your Google account ID, name, and email address for authentication and account management.

b) Uploaded Content

When you upload audio or video files, these are temporarily stored in our secure servers and Cloudflare R2 storage. Files are automatically deleted within 1 days of upload. During this period, you may download input and output files. After 1 days, they are permanently deleted and unavailable.

c) Subscription & Payment Information

Payments and subscriptions are managed via Stripe. Your payment information (e.g., credit/debit card details) is processed securely by Stripe. We do not store or have access to your complete payment card information.

2. How We Use Your Information

We use the information we collect to: Provide and improve web features. Process audio/video files and deliver results. Manage authentication and subscriptions. Communicate with you about your account and updates.

3. Data Retention & Deletion

Uploaded files are retained for up to 1 days and then permanently deleted. Account information is retained while your account remains active. You may request deletion of your account and related data by contacting us.

4. Third-Party Services

Our Website uses the following services, which may collect information: Stripe – subscriptions, and payments. Cloudflare R2 – secure cloud storage. RunPod – AI model processing infrastructure.

5. Data Security

We use appropriate technical and organizational measures to protect your data. However, no internet transmission or storage system is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children.

7. Your Privacy Rights

Depending on your location, you may have rights to: Access, update, or delete your data. Withdraw consent for certain processing. Request details of how your data is processed. To exercise these rights, contact us at support@theaudiothor.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Effective Date." Please review periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: Email: support@theaudiothor.com

Questions About Our Privacy Policy?

If you have any questions or concerns about our privacy practices, please don't hesitate to contact us at support@theaudiothor.com

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